All information on our website is provided by Quinta da Ombria S.A and/or our subsidiaries, which will offer services to Ombria Algarve, aiming to ensure the highest quality and most up-to-date information for anyone interested in visiting our website. However, we cannot make any representations or warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website for any purpose. To ensure the accuracy of the information, please contact us directly using the contact details available on our website.

We will not be liable for any losses or damages, including indirect or consequential losses or damages, arising from the loss of data or profits associated directly or indirectly with the use of our website by any of our visitors. If our website is temporarily unavailable due to technical issues beyond our control or due to force majeure, we assume no liability. Any information on this website is subject to change without prior notice.

Privacy Policy

The following companies are jointly responsible for the processing of all personal data in accordance with Article 4(7) of the EU General Data Protection Regulation (GDPR) and Article 26 of the GDPR:

Quinta da Ombria S.A
Rua Miguel Bombarda, Nº3, 8100-746 Loulé
Phone: +351 289 413 900 - Email: sales@ombria.com

SFDC Ireland Limited
3rd and 4th Floor, 1 Central Park Block G, Central Park, Leopardstown, Dublin 18, Ireland
Phone: +353 (1) 800-664-9073 - Email: here

GMSP Golf Manager Portugal, LDA
Avenida 5 de Outubro, 72 2ºB - 1050-059 Lisbon
You can consult the Golf Manager privacy policy here and access contact information via this link.

Being Joint Controllers means that each data controller jointly processes the data, considering the highest data protection standards. The data subject can view the content of this agreement by sending an email to sales@ombria.com. A corresponding contract has been concluded between each data controller. Even though there is joint responsibility, the data controllers fulfil their obligations under data protection laws according to their respective responsibilities. Within the scope of joint responsibility, you may exercise your data processing rights with any of the data controllers.

Please direct your concerns and inquiries to Quinta da Ombria S.A, Rua Miguel Bombarda, Nº3, 8100-746 Loulé, Phone: +351 289 413 900, or by email at sales@ombria.com.

General Personal Data Processing

Data Subjects
We process the following data from contracting parties (e.g., newsletter members, golf tournament participants, golfers, participants at events organized by Quinta da Ombria S.A): first and last name, email address, date of birth, contact phone number, country of residence, property type preferences, and information about your sporting activities, particularly golf.

Contact via Email

When you contact us via email, the data you provide will be processed based on our legitimate interest in responding to your inquiries. We will delete the data collected for this purpose once it is no longer necessary or restrict processing if there are legal retention periods.

Newsletter Data Processing

If you choose to subscribe to our newsletter, we will process the data you enter in our form (online or printed) as follows:

A newsletter subscription to receive all our communications and exclusive offers requires the consent of Quinta da Ombria S.A to send you offers, information, advertising, invitations to tournaments and special events, as well as promotions from Quinta da Ombria S.A partners via email.

To complete your registration in our database, we require your first and last name and a valid email address or additional confirmation that you are the intended recipient of the correspondence sent to you, your date of birth, contact phone number, country of residence, property type preferences, and information about your sporting activities, particularly golf. We will send a confirmation email with a link to the entered email address (double opt-in). Only after clicking this link will the registration be completed.

You will only receive communications if you give your consent. We will retain the data based on your consent until you revoke it. Consent will be renewed approximately every 2 years through a confirmation email. If you do not respond by requesting data deletion, your data will remain in our database as per our privacy policy terms.

The legal basis for this processing is our legitimate interest in providing customers with a personalized service.

If you no longer wish to receive emails, you may revoke your consent at any time by sending an email to sales@ombria.com. When you cancel your subscription, we will immediately delete your personal data processed for this purpose.

When you join our newsletter, you enter into a contract with us, receiving all our communication in exchange for processing your data. Thus, processing your data is necessary for contract performance. The personal data processed for this purpose will be retained for the duration of the contractual relationship, unless a longer retention period applies due to legal obligations.

Data Processing via Our Website

Contact
If you requested to be contacted through our web form or sent us a message, we will process the personal data necessary to contact you. These include your name, email address, and phone number. We will also process any voluntary data you provide. We will delete the data once processing is no longer necessary or you object to it. Data processing for this purpose is based on our legitimate interest in responding to customer inquiries. Personal data will be retained until the purpose for which it was collected ceases.

You also have the option to sign up for our newsletter via the contact form.

Salesforce

We integrate web forms from the online marketing company Salesforce, SFDC Ireland Limited, 3rd and 4th Floor, 1 Central Park Block G, Central Park, Leopardstown, Dublin 18, Ireland;

Phone: +353 (1)-800-664-9073; Email: here

Salesforce stores anonymous data while you visit our website to improve its functionality, including content optimization and prioritization. Additionally, it stores information you voluntarily provide when subscribing to our newsletter, in an encrypted format.

Data processing for this purpose is based on your consent. These personal data will be processed until you revoke your consent.

For more information, see Salesforce's privacy policy [here].

Google Services

We have signed a contract with Google Ireland Limited ("Google"), a company incorporated under Irish law (registration number: 368047) with its headquarters at Gordon House, Barrow Street, Dublin 4, Ireland. However, it is possible that data may be transferred from Europe to the US, over which we, as a company, have no control.

Google has self-certified under the EU-US Data Privacy Framework for transferring personal data from the EU to the United States. The European Commission has determined that there is an adequate level of protection for personal data transferred from the EU to a company in the United States certified under the EU-US Data Privacy Framework. As a result, data transfer is permitted under Article 45 of the GDPR.

The processing of your data is based on your consent. These personal data will be processed until you revoke your consent.

Your Rights

You have the following rights concerning your personal data:

Right of Access – You may obtain confirmation of whether personal data concerning you is being processed and access to the same. A copy of the personal data being processed will be made available to you upon request, unless legal restrictions apply.

Right to Rectification – You can request that your inaccurate personal data be corrected or that your incomplete personal data be completed.

Right to Erasure – You can also request the deletion of your personal data at any time, subject to legal conditions. Quinta da Ombria S.A may refuse to comply with your request in certain situations, such as when the data is still necessary for the purpose for which it was collected, or if processing is required to fulfil a legal obligation.

Right to Restrict Processing – You may obtain the restriction of processing if: a) The accuracy of the personal data is contested; b) The processing is unlawful, and you request restriction instead of deletion; c) Quinta da Ombria S.A no longer needs the data for the original purpose, but the data is required for legal claims; or d) You object to the processing, pending verification of whether the legitimate interests of the controller override those of the data subject.

Right to Data Portability – When processing is based on consent or contract and is carried out by automated means, the data subject has the right to request data portability. However, this right cannot prejudice the rights and freedoms of others.

Right to Object – Whenever data is processed based on legitimate interest or public interest, or for direct marketing purposes, you have the right to object to the processing.

Right to Withdraw Consent – Where consent is the legal basis for processing, you have the right to withdraw your consent at any time. However, this does not affect the legality of the processing carried out up until that point based on your previous consent.

Please address your queries and requests via email to sales@ombria.com or contact us using the details provided earlier in this Privacy Policy.

If you believe we have violated Portuguese or European data protection law in processing your data and, thereby, infringed on your rights, please contact us to clarify any questions.

You also have the right to lodge a complaint with the supervisory authority, which is the Portuguese Data Protection Authority:

Comissão Nacional de Proteção de Dados (CNPD)
Av. D. Carlos I, 134 - 1.ºP - 1200-651 Lisbon
Phone: +351 21 392 8400; Email: geral@cnpd.pt; Homepage: https://www.cnpd.pt

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time, and such changes will be published on this page.

Green Fees Bookings

The general access to our website does not comprise restrictions and you may browse it anonymously. Our company and/or associated companies will only collect your personal information when you order our products or services or when you voluntarily sign-up for a membership account or newsletter.

Any information from you that we collect will not be sold, rented or shared with third parties. This will not apply to the need to share your given information with our affiliated companies in order to provide services or products that you have requested or purchased.

Gathering and use of information

The general access to our website does not comprise restrictions and you may browse it anonymously. Our company and/or associated companies will only collect your personal information when you order our products or services or when you voluntarily sign-up for a membership account or newsletter.

Any information from you that we collect will not be sold, rented or shared with third parties. This will not apply to the need to share your given information with our affiliated companies in order to provide services or products that you have requested or purchased.

Newsletter registration

When you become a member of our website by registering yourself, you may occasionally receive an e-newsletter sent by email, with news, promotions, information on services and new products, etc. You can choose to cancel your subscription of our newsletter and not to receive such information simply by clicking on our sent e.mail on the “unsubscribe” bottom that you will see and which will contain a link to allow such cancellation.

Links to other websites

Links to other websites are available through our site and those are not under our control. As mentioned, we have no control over the nature, content and availability of those sites and the links that you will find is not related to any recommendation or endorsement whatsoever, being of the total responsibility of the user any connections and further uses of those links and its containing.

Cookies

On our website, we use cookies to enhance your browsing experience and personalize the content we offer. With the help of Cookiebot, we manage cookie consent, ensuring that all your privacy preferences are respected. You can adjust your settings at any time, allowing or refusing different categories of cookies, such as strictly necessary, performance, functionality, or marketing cookies. Your privacy is our priority, and we ensure full compliance with the General Data Protection Regulation (GDPR).

IP Address

When accessing our website your Internet Protocol (“IP”) address will be disclosed and this is usually associated with the place from which you access the Internet, such as your Internet Service Provider, your company or any other place from where you will access to our website. If we receive your IP address we will may use it to help us to diagnose problems with our server, gather broad demographic information and administer our Website.

Obligations and Conduct

When using our website, subscribe our newsletter and/or register yourself on our website you also agree to provide correct, updated and complete information. You should also maintain the security of your password and identification and accept all risks of unauthorized access to information and Registration Data and are to be the sole responsible to use appropriate equipment when accessing our website.

By using our website, the user expressly accepts the conditions of use described on this Disclaimer.

National Register of Tourist Enterprises (RNET)

RNET nº 12040
Viceroy at Ombria Algarve
Rua da Ombria, nº 9 - 8100-396 TÔR Loulé, Faro
Contacts : Phone: +351 289 078 300 - Email: voa.frontoffice@viceroy.com
Bookings : www.viceroyhotelsandresorts.com/ombria-algarve

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Operating entity of the golf course: Quinta da Ombria S.A.
Operating entity of the hotel: QDO Hotel S.A.

Copyright

All of the content of our website, including images and text is owned by Quinta da Ombria S.A. and protected by Copyright Law. Its use, distribution, broadcast, transmission, reproduction, imitation, modification, sale or any other use, whether commercial or not, without prior express and written permission from Quinta da Ombria S.A. is strictly prohibited and we reserve ourselves the right to use our legal rights to act against the user which will not comply with such limitations and will make unauthorized use of the content of this Website.

The Viceroy Residences at Ombria Algarve are not owned, developed, sold or marketed by Viceroy International Hotel Management, LLC, or any of their respective affiliates. QdO Hotel SA, the developer of Viceroy at Ombria Algarve, uses the "VICEROY AT OMBRIA ALGARVE" and "VICEROY RESIDENCES AT OMBRIA ALGARVE", under a limited license from Viceroy.

The information on this website is purely indicative, does not form part of any contract and may be subject to change without prior notice for technical, commercial or legal reasons. All artist renderings are for illustrative purposes only and are subject to change without notification.

In case you have any queries with regards to our privacy policy, please contact us using the following email: info@ombria.com

© Quinta da Ombria, S.A. – all rights reserved

Alternative Dispute Resolution

For the extrajudicial resolution of any disputes related to the interpretation, execution, or validity of this privacy policy, the Parties may refer to the Algarve Consumer Conflict Arbitration Center, of which Quinta da Ombria, S.A. is a member.

If an extrajudicial resolution is not possible, the dispute will be submitted to the competent court of the District of Loulé, with express waiver of any other jurisdiction.

Complaints Book

We inform you that access to the complaints book is available on our website here: www.livroreclamacoes.pt

If you have any suggestions, comments, or complaints, you can use this resource, which is accessible to ensure that your voice is heard and considered.

We appreciate your feedback so that we can improve our services.

The Reporting Channel

The Reporting Channel is an essential tool to promote a safe and ethical environment in any organization. Through this channel, employees and stakeholders can anonymously report inappropriate conduct such as harassment, discrimination, fraud, or any other ethical violation. The establishment of this space demonstrates the company's commitment to transparency, integrity, and corporate responsibility. By utilizing the Reporting Channel, each individual contributes to the construction of an organizational culture based on trust and mutual respect.

 

Report

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