F&B Supervisor (M/F)
About us
Viceroy at Ombria Algarve is a new luxury hotel in the Algarve countryside, integrated into the landscape and inspired by local authenticity. It is part of a low-density destination where hospitality, sustainability and attention to detail come together to create memorable experiences. World made by many.
The role
We are looking for an F&B Supervisor to coordinate daily service and support the teams in their assigned outlets. Through supportive leadership and an active presence on the floor, you will play a key role in the quality of the guest experience, smooth operations and compliance with service procedures.
Key responsibilities
- Coordinate service during your shift and in the outlets under your responsibility.
- Allocate tasks according to reservations, occupancy and priorities, monitor waiting times and provide hands-on operational support.
- Lead briefings to ensure clear, effective communication.
- Monitor the guest experience and anticipate guests’ needs.
- Ensure thorough knowledge of the food and beverage offering and encourage recommendations and suggestive selling tailored to guests’ preferences.
- Guide and support the team during service, promoting collaboration, professional presentation, compliance with procedures and attention to detail.
- Support the onboarding of new employees, deliver practical training and provide regular feedback, identifying development needs.
- Support rota planning, the scheduling of accrued leave and time off, and additional staffing, communicating absences and operational needs promptly.
- Check that POS use, recording of orders, billing and cash handling comply with established procedures.
- Monitor stock levels, requisitions, inventories and the storage and care of products and materials, preventing shortages, waste and losses.
- Ensure compliance with food hygiene, safety and HACCP procedures, including communicating and confirming allergens and dietary restrictions.
- Check the cleanliness, organisation and safety of areas and equipment, report faults, incidents and risks, and follow up on their resolution.
Requirements
- Experience in supervising or coordinating F&B teams, preferably in luxury hotels or restaurants with high service standards.
- Training in Restaurant and Bar Service, Hospitality or a relevant field; equivalent practical experience is also valued.
- Knowledge of restaurant and bar service, food and beverages, food hygiene and safety, and allergen management.
- Hands-on leadership, organisational and problem-solving skills, with the ability to manage priorities during busy periods.
- Professional communication, a guest-focused approach and the ability to train and motivate multicultural teams.
- Knowledge of POS systems and IT tools used to support operations.
- Fluency in Portuguese and English.
- Availability to work shifts, including weekends and public holidays.
What we offer
- The opportunity to join a unique luxury hospitality project in the Algarve
- Employment terms commensurate with the role and experience
- Ongoing training and development
- Meals at the hotel and uniforms, as applicable to the role
- Employee benefits, including preferential rates on resort services and with partners, in line with the policy in force
- Career progression and internal mobility opportunities
Equal opportunities
We promote diversity and inclusion. We welcome applications from people with a recognised degree of disability of 60% or more, in accordance with applicable provisions.
Wish to join our team?
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