Bell Attendant (M/F)

About us

Viceroy at Ombria Algarve is a new luxury hotel in the Algarve countryside, integrated into the landscape and inspired by local authenticity. It is part of a low-density destination where hospitality, sustainability and attention to detail come together to create memorable experiences. World made by many.

The role

We are looking for a Bell Attendant to join our Front Office team, providing a warm, efficient welcome in line with Viceroy standards.

Key responsibilities

  • Welcome guests in accordance with Viceroy’s behavioural and service standards
  • Escort guests to reception for check-in, conveying a genuine spirit of hospitality
  • Organise, deliver and collect guests’ luggage
  • Park guests’ vehicles safely and transport guests around the resort
  • Ensure guest transport vehicles are properly cleaned and sanitised
  • Build guest loyalty through a professional, proactive approach, anticipating and exceeding needs and expectations
  • Promote the services available at the hotel and in the surrounding community

Requirements

  • Experience in a similar role
  • A passion for delivering a warm, refined welcome
  • Strong professional commitment, a positive attitude and attention to detail
  • Physical stamina and the ability to work outdoors
  • Teamwork and organisational skills
  • Driving licence (required)
  • Fluency in written and spoken Portuguese and English
  • A strong understanding of luxury hospitality relevant to the role
  • Availability to work shifts, including weekends and public holidays

What we offer

  • The opportunity to join a unique luxury hospitality project in the Algarve
  • Employment terms commensurate with the role and experience
  • Ongoing training and development
  • Meals at the hotel and uniforms, as applicable to the role
  • Employee benefits, including preferential rates on resort services and with partners, in line with the policy in force
  • Career progression and internal mobility opportunities

Equal opportunities

We promote diversity and inclusion. We welcome applications from people with a recognised degree of disability of 60% or more, in accordance with applicable provisions.

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